Marketing
10 Must-Have eCommerce Tools for Your BigCommerce Store in 2025
The journey of launching a new e-commerce store is filled with critical decisions, especially when it comes to choosing the right technology.
Oct 17, 2025
The journey of launching a new e-commerce store is filled with critical decisions, especially when it comes to choosing the right technology. Recently, a user named PocketBrisket on the r/bigcommerce subreddit posted an excellent question asking for feedback on the best systems and apps to use for a new BigCommerce store poised for rapid growth.
Their thoughtful post, which detailed plans for scaling from a few SKUs to potentially over 100,000 orders per month, highlighted the exact challenges many new merchants face.
Inspired by that question, this post provides a list of 10 must-have tools and apps that will help you build a solid foundation for your BigCommerce store in 2025, ensuring you can manage operations and scale effectively.
1. SEO: SEOKart
Before customers can buy from you, they need to find you. SEOKart is an all-in-one SEO optimization tool that helps improve your store's visibility in search engine results. Using AI, it runs a complete audit of your site against key ranking factors and provides actionable suggestions to fix issues. You can bulk-edit meta titles, descriptions, and image alt-text, or even put your SEO on "Cruise Control" to automatically optimize new products and pages as you add them.
2. Email Marketing & Pop-ups: Poptin
The Reddit post mentioned the need to capture visitor information and reduce cart abandonment, and Poptin excels at this. It allows you to create engaging pop-ups and forms using a simple drag-and-drop builder to grow your email list. More importantly, it features smart triggers like exit-intent technology, which presents an offer to visitors as they are about to leave your site, helping to recover potentially lost sales. This directly addresses the need for proactive features to prevent cart abandonment.
3. Advanced Shipping Rate Calculation: Advanced Shipping Manager (ASM)
Calculating accurate shipping rates at checkout is one of the biggest challenges for e-commerce merchants, especially those with complex products. Advanced Shipping Manager (ASM) is a powerful shipping rate calculator that gives you complete control over your shipping rules.
ASM allows you to:
Display real-time rates from carriers like UPS, FedEx, and USPS.
Create hybrid shipping rules that combine conditions like weight, destination, order value, and item-specific rules.
Set unique origin zip codes for different products for multi-origin shipping.
Offer sophisticated options like dimensional weight calculations, hazmat restrictions, and delivery date estimates.
This tool is essential for businesses with unique shipping needs, such as perishable goods or products that ship from multiple locations, ensuring you don't lose money on shipping.
4. Accounting Automation: MyWorks Sync
Keeping your financial records straight is critical. MyWorks Sync is a leading tool for automating e-commerce accounting, saving countless hours of manual data entry. It creates a direct, two-way sync between your store and accounting software like QuickBooks or Xero. While MyWorks is well-known for its deep integrations with Shopify and WooCommerce, the principle of accounting automation is vital for any platform. BigCommerce users can achieve similar automation with strong native integrations to QuickBooks Online and Xero or other third-party connectors designed for the platform.
5. Customer Service & AI Chatbots: Tidio
For providing instant support and answering customer questions, Tidio offers a powerful suite of tools including live chat and AI-powered chatbots. You can manage conversations from multiple channels—like live chat, email, Facebook Messenger, and Instagram—in a single, unified inbox. Its AI chatbot, Lyro, can handle up to 70% of common customer queries 24/7, freeing up your time while ensuring customers get the help they need, whenever they need it.
6. Multi-Channel Inventory Management: LitCommerce
As your business grows, you may want to sell on other platforms like Amazon, eBay, Etsy, or Walmart. LitCommerce is a multi-channel selling tool that allows you to manage listings, inventory, and orders across more than 20 platforms from a single dashboard. It provides real-time synchronization of stock levels and pricing, which helps prevent overselling and eliminates the manual effort of updating each channel individually.
7. Order Fulfillment: ShipStation
While ASM perfects the checkout experience, ShipStation streamlines what happens after the sale. Mentioned in the Reddit post as a good "go-between," ShipStation automates the fulfillment process by importing orders from BigCommerce and other sales channels. You can compare carrier rates in real-time, print hundreds of shipping labels in batches, and send branded tracking updates to customers. It's a powerful tool for scaling your fulfillment operations as order volume increases.
8. Loyalty & Rewards: Smile.io
Encouraging repeat business is more cost-effective than acquiring new customers. Smile.io allows you to quickly build a branded loyalty program to reward customers for purchases, referrals, social shares, and more. You can create points-based programs, VIP tiers, and referral incentives that are seamlessly integrated into the BigCommerce checkout flow. This helps increase customer retention and lifetime value.
9. Custom Store Design: Shogun Page Builder
To stand out, you need a store that looks professional and is easy to navigate. Shogun Page Builder is a drag-and-drop tool that lets you create custom landing pages, blog posts, and product pages without writing any code. It comes with a library of templates and over 30 page elements, giving you the flexibility to design high-converting pages for marketing campaigns, product launches, or seasonal promotions.
10. Upsell & Cross-sell: Unlimited Upsell
Increasing the average order value (AOV) is a key growth lever. The Reddit post expressed interest in post-purchase offers, and Unlimited Upsell is designed for exactly that. It triggers a pop-up after a customer clicks the checkout button, offering them additional products based on the items in their cart or the total cart value. This is a simple but effective way to encourage impulse buys and increase revenue per transaction.
Closing Thoughts
Building the right technology stack is a critical step in setting up your BigCommerce store for success. While this list provides a strong starting point, the perfect combination of apps will always depend on your unique business needs, products, and growth strategy.
The key takeaway, inspired by PocketBrisket’s original question, is to think ahead. By carefully considering your operational needs - from shipping and fulfillment to marketing and accounting - before you get overwhelmed with orders, you can build a scalable foundation that supports your business long into the future.
Don't be afraid to experiment with different apps during their trial periods to find what truly works for you. With the right tools in place, you’ll be well-equipped to manage your operations efficiently and focus on what matters most: growing your brand.
The journey of launching a new e-commerce store is filled with critical decisions, especially when it comes to choosing the right technology. Recently, a user named PocketBrisket on the r/bigcommerce subreddit posted an excellent question asking for feedback on the best systems and apps to use for a new BigCommerce store poised for rapid growth.
Their thoughtful post, which detailed plans for scaling from a few SKUs to potentially over 100,000 orders per month, highlighted the exact challenges many new merchants face.
Inspired by that question, this post provides a list of 10 must-have tools and apps that will help you build a solid foundation for your BigCommerce store in 2025, ensuring you can manage operations and scale effectively.
1. SEO: SEOKart
Before customers can buy from you, they need to find you. SEOKart is an all-in-one SEO optimization tool that helps improve your store's visibility in search engine results. Using AI, it runs a complete audit of your site against key ranking factors and provides actionable suggestions to fix issues. You can bulk-edit meta titles, descriptions, and image alt-text, or even put your SEO on "Cruise Control" to automatically optimize new products and pages as you add them.
2. Email Marketing & Pop-ups: Poptin
The Reddit post mentioned the need to capture visitor information and reduce cart abandonment, and Poptin excels at this. It allows you to create engaging pop-ups and forms using a simple drag-and-drop builder to grow your email list. More importantly, it features smart triggers like exit-intent technology, which presents an offer to visitors as they are about to leave your site, helping to recover potentially lost sales. This directly addresses the need for proactive features to prevent cart abandonment.
3. Advanced Shipping Rate Calculation: Advanced Shipping Manager (ASM)
Calculating accurate shipping rates at checkout is one of the biggest challenges for e-commerce merchants, especially those with complex products. Advanced Shipping Manager (ASM) is a powerful shipping rate calculator that gives you complete control over your shipping rules.
ASM allows you to:
Display real-time rates from carriers like UPS, FedEx, and USPS.
Create hybrid shipping rules that combine conditions like weight, destination, order value, and item-specific rules.
Set unique origin zip codes for different products for multi-origin shipping.
Offer sophisticated options like dimensional weight calculations, hazmat restrictions, and delivery date estimates.
This tool is essential for businesses with unique shipping needs, such as perishable goods or products that ship from multiple locations, ensuring you don't lose money on shipping.
4. Accounting Automation: MyWorks Sync
Keeping your financial records straight is critical. MyWorks Sync is a leading tool for automating e-commerce accounting, saving countless hours of manual data entry. It creates a direct, two-way sync between your store and accounting software like QuickBooks or Xero. While MyWorks is well-known for its deep integrations with Shopify and WooCommerce, the principle of accounting automation is vital for any platform. BigCommerce users can achieve similar automation with strong native integrations to QuickBooks Online and Xero or other third-party connectors designed for the platform.
5. Customer Service & AI Chatbots: Tidio
For providing instant support and answering customer questions, Tidio offers a powerful suite of tools including live chat and AI-powered chatbots. You can manage conversations from multiple channels—like live chat, email, Facebook Messenger, and Instagram—in a single, unified inbox. Its AI chatbot, Lyro, can handle up to 70% of common customer queries 24/7, freeing up your time while ensuring customers get the help they need, whenever they need it.
6. Multi-Channel Inventory Management: LitCommerce
As your business grows, you may want to sell on other platforms like Amazon, eBay, Etsy, or Walmart. LitCommerce is a multi-channel selling tool that allows you to manage listings, inventory, and orders across more than 20 platforms from a single dashboard. It provides real-time synchronization of stock levels and pricing, which helps prevent overselling and eliminates the manual effort of updating each channel individually.
7. Order Fulfillment: ShipStation
While ASM perfects the checkout experience, ShipStation streamlines what happens after the sale. Mentioned in the Reddit post as a good "go-between," ShipStation automates the fulfillment process by importing orders from BigCommerce and other sales channels. You can compare carrier rates in real-time, print hundreds of shipping labels in batches, and send branded tracking updates to customers. It's a powerful tool for scaling your fulfillment operations as order volume increases.
8. Loyalty & Rewards: Smile.io
Encouraging repeat business is more cost-effective than acquiring new customers. Smile.io allows you to quickly build a branded loyalty program to reward customers for purchases, referrals, social shares, and more. You can create points-based programs, VIP tiers, and referral incentives that are seamlessly integrated into the BigCommerce checkout flow. This helps increase customer retention and lifetime value.
9. Custom Store Design: Shogun Page Builder
To stand out, you need a store that looks professional and is easy to navigate. Shogun Page Builder is a drag-and-drop tool that lets you create custom landing pages, blog posts, and product pages without writing any code. It comes with a library of templates and over 30 page elements, giving you the flexibility to design high-converting pages for marketing campaigns, product launches, or seasonal promotions.
10. Upsell & Cross-sell: Unlimited Upsell
Increasing the average order value (AOV) is a key growth lever. The Reddit post expressed interest in post-purchase offers, and Unlimited Upsell is designed for exactly that. It triggers a pop-up after a customer clicks the checkout button, offering them additional products based on the items in their cart or the total cart value. This is a simple but effective way to encourage impulse buys and increase revenue per transaction.
Closing Thoughts
Building the right technology stack is a critical step in setting up your BigCommerce store for success. While this list provides a strong starting point, the perfect combination of apps will always depend on your unique business needs, products, and growth strategy.
The key takeaway, inspired by PocketBrisket’s original question, is to think ahead. By carefully considering your operational needs - from shipping and fulfillment to marketing and accounting - before you get overwhelmed with orders, you can build a scalable foundation that supports your business long into the future.
Don't be afraid to experiment with different apps during their trial periods to find what truly works for you. With the right tools in place, you’ll be well-equipped to manage your operations efficiently and focus on what matters most: growing your brand.
The journey of launching a new e-commerce store is filled with critical decisions, especially when it comes to choosing the right technology. Recently, a user named PocketBrisket on the r/bigcommerce subreddit posted an excellent question asking for feedback on the best systems and apps to use for a new BigCommerce store poised for rapid growth.
Their thoughtful post, which detailed plans for scaling from a few SKUs to potentially over 100,000 orders per month, highlighted the exact challenges many new merchants face.
Inspired by that question, this post provides a list of 10 must-have tools and apps that will help you build a solid foundation for your BigCommerce store in 2025, ensuring you can manage operations and scale effectively.
1. SEO: SEOKart
Before customers can buy from you, they need to find you. SEOKart is an all-in-one SEO optimization tool that helps improve your store's visibility in search engine results. Using AI, it runs a complete audit of your site against key ranking factors and provides actionable suggestions to fix issues. You can bulk-edit meta titles, descriptions, and image alt-text, or even put your SEO on "Cruise Control" to automatically optimize new products and pages as you add them.
2. Email Marketing & Pop-ups: Poptin
The Reddit post mentioned the need to capture visitor information and reduce cart abandonment, and Poptin excels at this. It allows you to create engaging pop-ups and forms using a simple drag-and-drop builder to grow your email list. More importantly, it features smart triggers like exit-intent technology, which presents an offer to visitors as they are about to leave your site, helping to recover potentially lost sales. This directly addresses the need for proactive features to prevent cart abandonment.
3. Advanced Shipping Rate Calculation: Advanced Shipping Manager (ASM)
Calculating accurate shipping rates at checkout is one of the biggest challenges for e-commerce merchants, especially those with complex products. Advanced Shipping Manager (ASM) is a powerful shipping rate calculator that gives you complete control over your shipping rules.
ASM allows you to:
Display real-time rates from carriers like UPS, FedEx, and USPS.
Create hybrid shipping rules that combine conditions like weight, destination, order value, and item-specific rules.
Set unique origin zip codes for different products for multi-origin shipping.
Offer sophisticated options like dimensional weight calculations, hazmat restrictions, and delivery date estimates.
This tool is essential for businesses with unique shipping needs, such as perishable goods or products that ship from multiple locations, ensuring you don't lose money on shipping.
4. Accounting Automation: MyWorks Sync
Keeping your financial records straight is critical. MyWorks Sync is a leading tool for automating e-commerce accounting, saving countless hours of manual data entry. It creates a direct, two-way sync between your store and accounting software like QuickBooks or Xero. While MyWorks is well-known for its deep integrations with Shopify and WooCommerce, the principle of accounting automation is vital for any platform. BigCommerce users can achieve similar automation with strong native integrations to QuickBooks Online and Xero or other third-party connectors designed for the platform.
5. Customer Service & AI Chatbots: Tidio
For providing instant support and answering customer questions, Tidio offers a powerful suite of tools including live chat and AI-powered chatbots. You can manage conversations from multiple channels—like live chat, email, Facebook Messenger, and Instagram—in a single, unified inbox. Its AI chatbot, Lyro, can handle up to 70% of common customer queries 24/7, freeing up your time while ensuring customers get the help they need, whenever they need it.
6. Multi-Channel Inventory Management: LitCommerce
As your business grows, you may want to sell on other platforms like Amazon, eBay, Etsy, or Walmart. LitCommerce is a multi-channel selling tool that allows you to manage listings, inventory, and orders across more than 20 platforms from a single dashboard. It provides real-time synchronization of stock levels and pricing, which helps prevent overselling and eliminates the manual effort of updating each channel individually.
7. Order Fulfillment: ShipStation
While ASM perfects the checkout experience, ShipStation streamlines what happens after the sale. Mentioned in the Reddit post as a good "go-between," ShipStation automates the fulfillment process by importing orders from BigCommerce and other sales channels. You can compare carrier rates in real-time, print hundreds of shipping labels in batches, and send branded tracking updates to customers. It's a powerful tool for scaling your fulfillment operations as order volume increases.
8. Loyalty & Rewards: Smile.io
Encouraging repeat business is more cost-effective than acquiring new customers. Smile.io allows you to quickly build a branded loyalty program to reward customers for purchases, referrals, social shares, and more. You can create points-based programs, VIP tiers, and referral incentives that are seamlessly integrated into the BigCommerce checkout flow. This helps increase customer retention and lifetime value.
9. Custom Store Design: Shogun Page Builder
To stand out, you need a store that looks professional and is easy to navigate. Shogun Page Builder is a drag-and-drop tool that lets you create custom landing pages, blog posts, and product pages without writing any code. It comes with a library of templates and over 30 page elements, giving you the flexibility to design high-converting pages for marketing campaigns, product launches, or seasonal promotions.
10. Upsell & Cross-sell: Unlimited Upsell
Increasing the average order value (AOV) is a key growth lever. The Reddit post expressed interest in post-purchase offers, and Unlimited Upsell is designed for exactly that. It triggers a pop-up after a customer clicks the checkout button, offering them additional products based on the items in their cart or the total cart value. This is a simple but effective way to encourage impulse buys and increase revenue per transaction.
Closing Thoughts
Building the right technology stack is a critical step in setting up your BigCommerce store for success. While this list provides a strong starting point, the perfect combination of apps will always depend on your unique business needs, products, and growth strategy.
The key takeaway, inspired by PocketBrisket’s original question, is to think ahead. By carefully considering your operational needs - from shipping and fulfillment to marketing and accounting - before you get overwhelmed with orders, you can build a scalable foundation that supports your business long into the future.
Don't be afraid to experiment with different apps during their trial periods to find what truly works for you. With the right tools in place, you’ll be well-equipped to manage your operations efficiently and focus on what matters most: growing your brand.
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